Privacy Policy
General Provisions
This Privacy Policy describes the principles and procedures regarding the collection, use, storage, and protection of personal information provided by users when accessing and using our website. The administration of the website is committed to respecting user privacy, safeguarding data, and ensuring compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). By using our website, the user agrees to the terms of this Privacy Policy.
What Information We Collect
We collect personal data that users voluntarily provide, such as name, phone number, or payment details, when completing transactions or registering on the website. We may also automatically collect certain technical data, including IP address, browser type, device information, and cookies. This information is collected to improve service functionality, enhance user experience, and ensure the security of operations.
How We Use Information
The information collected is used solely for legitimate purposes, including processing user requests, facilitating financial transactions, improving website functionality, and providing customer support. We may also use data to inform users about service updates, promotions, or changes to terms. Personal information is never used in ways incompatible with this Privacy Policy.
Data Protection and Retention
We implement appropriate technical and organizational measures to protect user data from unauthorized access, alteration, disclosure, or destruction. User data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. After expiration of the retention period, information is securely deleted or anonymized.
Data Sharing with Third Parties
We do not sell or disclose personal information to third parties without consent, except where required by law, regulatory authorities, or for the fulfillment of services through trusted service providers. Third parties involved in processing are bound by confidentiality obligations and data protection standards equivalent to those outlined in this Policy.
Use of Cookies
Our website uses cookies to improve functionality, analyze user behavior, and personalize content. Cookies are small text files stored on the user’s device. Users may manage or disable cookies through browser settings, although some website functions may not operate correctly without them.
User Rights
Users have the right to request access to their personal data, rectify inaccuracies, request erasure of data, restrict processing, or object to the use of their information. Requests may be submitted through the designated communication channels provided on the website. Users also have the right to lodge complaints with supervisory authorities in accordance with GDPR.
Changes to the Policy
The administration reserves the right to update or modify this Privacy Policy at any time. Users will be informed of significant changes through announcements on the website. Continued use of the website following any amendments constitutes acceptance of the updated Policy.
User Consent
By using this website, the user confirms that they have read, understood, and agreed to this Privacy Policy. The user consents to the collection, processing, and storage of personal information in accordance with the provisions outlined herein.
🏢 MoneyTopUp
📍 Al Shatha Tower, Office 1904, Al Sufouh, Dubai, UAE
📞 +971 4 045 9488